Platinum Play casino has been entertaining players since 2004. Thanks to its beautifully designed platform, experienced management team, and excellent customer service, this casino has gained a loyal following in New Zealand.
Platinum Play Casino Review – Our Experiences
Founded in 1997, the Fortune Lounge Group is an experienced and innovative iGaming company with an incredible portfolio of successful online casinos. And although each brand in the Fortune Lounge Group has its own unique theme and style, they are all built according to the same philosophy –which is to provide customers with a safe, fair, and highly entertaining gaming platform.
Platinum Play casino is powered by Microgaming, one of the premier software providers in the industry. Players at Platinum Play casino NZ have access to over 700 of Microgaming’s best and brightest games. They are owned and operated by the Fortune Lounge Group, a company with no less than 12 enterprises under its umbrella.
The company’s commitment to excellence can be felt throughout Platinum Play casino. Not only is the site incredibly intuitive when it comes to navigation, it is also beautiful in its elegant simplicity. The aim is clearly to make players feel as though they are VIP’s from the second that they enter the lobby.
Platinum Play casino offers new players an $800 welcome bonus. The bonus is actually three match deposit bonuses, and it is spread out over your first three deposits. All you need to do is complete the sign-up procedure, claim your welcome bonus, and then head to the payments section to make your first deposit.
There is no need to input a bonus code, and unfortunately, at this time the operator does not offer a no deposit bonus, so there is no need to go looking for no Platinum Play casino no deposit bonus codes. Simply follow the link to the casino from here, and you will be eligible for the bonus.
Here is how it works:
- Sign up for an account at Platinum Play casino
- Claim your welcome bonus
- 1st Deposit: Receive 100% match deposit up to $400
- 2nd Deposit: Receive 100% match deposit up to $200
- 3rd Deposit: Receive 100% match deposit up to $200
For example you deposit $10 and you receive another $10 in bonus which gives you $20 to play with.
Bonus Campaigns for Existing Customers
Loyal players are richly rewarded at Platinum Play casino. Weekly and monthly Platinum Play promotions run throughout the year. The operator regularly gives away luxury goods, fancy holidays, and special bonuses. As a Platinum Play casino member, you will also be in with the chance of winning a spot on the Fortune Lounge Cruise.
This casino has a lot going for it, but unfortunately there is one major flaw. The wagering requirements attached to the various casino bonuses on offer is x70. This is steep by any standards. Not all games count towards the wagering requirement.
Slot games count 100% (excluding NetEnt) towards the requirements, for example, but progressive jackpot games do not count at all. We recommend that you read the terms and conditions carefully before claiming any bonus on the site.
Deposit and Withdrawal
Platinum Play casino provides players with several, reputable online banking options for making financial transactions. Once you have signed up for an account, head to banking and select ‘Deposit’ to make a deposit. Note that the minimum deposit amount is $10. You will find a list of payment providers to choose from, such as:
When you are ready to withdrawal your winnings, head back to banking and select ‘Withdrawal’. Choose your preferred payment method and enter the amount that you would like to withdrawal. The casino will then set your withdrawal request to ‘Pending’ for 24hrs – you can cancel the request during this time period. Once the 24hrs have passed, the casino will process your request straight away. Payment methods for withdrawals include:
- Bank transfer
You will be asked to complete the KYC procedure before your first withdrawal request is processed.
Security and License
A licence from the Malta Gaming Authority is proof that Platinum Play is run by professionals that take their responsibilities seriously. An MGA gambling licence is not easy to obtain. A casino must prove that all the right elements are in place to provide a fair gaming platform.
Platinum Play have gone above and beyond in this regard by becoming certified by ECOGRA. A casino must also have all the right security systems in place to protect players from any fraudulent behaviour. Platinum Play is equipped with the latest SSL encryption technology, and all players are required to complete AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures.
In order to complete the KYC procedure, you will be asked to submit various documentation that proves your name, age and address. If you are using a credit card to make deposits and withdrawals, you will also be asked to provide a copy of the card. Once you have sent you documents, it may take a few days for the casino to verify your account. Keep in mind that all of this is done primarily for your own safety. The KYC and AML procedures are in place to protect you from identity theft and credit card fraud.
Games and Software
With Microgaming at the helm, your gaming experience at Platinum Play casino is almost guaranteed to live up to your expectations. Microgaming was one of the early pioneers of online gaming, and over the years they have remained one of the industry’s leaders.
At Platinum Play, you can find hundreds of excellent Microgaming slot games and table games at your fingertips. The live casino, however, is powered by Evolution Gaming, another innovative software company, and one that has put live casino gaming on the map.
Slots & Jackpots
The slot game collection at Platinum Play casino is a showcase of Microgaming’s best work. You will find a huge range of games available, each with its own unique theme and gameplay mechanics. The collection features 3-reel slots, 5-reel slots, and slots with a multitude of paylines.
You can also find slots with special features and exciting bonus rounds, and you will find slots with progressive jackpots that get so big they will make your head spin. Check out these awesome titles:
- Mega Moolah
- Jungle Jim Eldorado
- Break Da Bank Again
- Immortal Romance
- Adventure Palace
Table & Card Games
The table game collection at Platinum Play casino does not disappoint. It is not as large as the slot game collection, but you will find that all your favourite table games are all present and correct. You will find entertaining variations of roulette, blackjack, baccarat and poker, as well as bingo and keno. The betting limits vary from game to game, but you can rest assured that you will find a betting limit to suit your budget.
Platinum Play casino made an inspired choice when it came to choosing Evolution Gaming to be their live casino partner. Evolution Gaming is renowned for producing exceptional live casino games. All of the games are set up in dedicated film studios and filmed from multiple angles with HD cameras.
Each table is hosted by a professional dealer. The games are streamed in real-time, and players can interact with the dealer using specialist software. Live casino gaming is the closet a player can come to experiencing the charge atmosphere of a real casino floor.
Customer service agents are available 24hrs per day, 7 days per week. If you run into any problems during your time spent at Platinum Play casino, you can contact the support team at any time via live chat, email, or telephone and they will do their upmost to help you solve the problem.
The Platinum Play mobile casino is just as good, if not better, than the desktop Flash casino version. Microgaming’s games are fully compatible with iOS and Android operating systems, and the website is fully optimised for mobile viewing. You can choose the Platinum Play casino download to instal the app on your mobile device, or you can login Platinum Play mobile via the browser on your device.
Either way, you will find that you have hundreds of games to play on-the-go, and you will still get the opportunity to grab a bonus or add to your loyalty points. And you can rest assured that the mobile casino is just as safe and secure as the desktop casino.
As soon as you start making real money bets on any of the casino games at Platinum Play casino, you will begin to earn loyalty points. The loyalty program consists of several levels. You will move from one level to the next as soon as you earn the required amount of points. Each level has its own set of special bonuses and rewards.
The aim is to reach the level of Privé, where you will find unique bonuses that are tailored to suit your playing style, a dedicated customer support service, prize giveaways, and more. Once you have made it to Privé, you may think that it cannot get any better, but you would be wrong.
If you play your cards right, you might get the coveted invitation to become a Fortune Lounge VIP. Fortune Lounge VIP’s are treated like royalty. The many perks of being a VIP include invitations to special events, trips of a lifetime, and gifts galore.
Platinum Play Casino – Our Conclusion
Platinum Play casino offers players sophisticated platform, generous bonuses, and a huge selection of Microgaming casino games. The site has excellent credentials – an MGA licence, an ECOGRA certification, SSL security. And loyal players are rewarded handsomely. There is truly little not to like about this casino.
- Huge welcome bonus
- Excellent selection of games
- Powered by Microgaming
- Generous loyalty program
- MGA licence
- SSL security
- High wagering requirements
- Limited software providers
Frequently Asked Questions
Do I need to download a software?
Platinum Play casino can be accessed directly via the browser on your desktop or mobile device. A Platinum Play app is also available for download.
What is the minimum deposit?
The minimum deposit amount at Platinum Play casino is $10. However, certain bonus offers may require a larger minimum deposit. Read the terms and conditions of every bonus prior to making your deposit.
How do I withdraw real money?
Head to the banking section of your account and select ‘Withdrawals’. Choose your preferred payment method and enter the amount of real money that you would like to withdraw.
How long does a withdrawal take?
Every withdrawal request is subject to a 24hr pending period. During this time, you can change your mind and cancel the request. Your withdrawal will be processed as soon as the 24hr pending period ends.
Is this operator safe?
Platinum Play is a fully licenced and regulated casino. The site is protected by SSL encryption technology, and the casino follows al the recommended security protocols.
Do I need a bonus code?
No, you do not need a bonus code at Platinum Play casino. If you are eligible for any of the bonuses on offer, you can simply claim them directly from the site.
Can I play from my mobile and is there an app?
Platinum Play casino is fully optimised for mobile gameplay. You can access the site directly via the browser of your mobile, or you can download the casino app.